Skip to main content
ONE Help Centre

Reference: All tabs and lists

Central Intake - RICOH

Use this tab for broad searches across statuses and definitions.

Search

Use the search bar to find a referral within the queue or list you are viewing.

  1. Enter search text.
  2. Select the magnifying glass or press Enter.
  3. Clear your search by selecting X.

Tip: Use an asterisk (*) as a wildcard. Example: ref* finds “referral”, “reference”, etc.

Column filters

  • Enter a value in Filter Value, then select Apply Filter.
  • Sort ascending or descending from the column menu.

Document history

  1. Use Document History to review actions taken on a referral.
  2. In a queue or list, open the menu at the end of the file name (three dots).
  3. Select Document History.
  4. Filter by user or system actions.
  5. Download the log if needed.
Screenshot of a document management interface displaying a list of PDF files with columns for Created Date and Last Updated dates. Each row includes file names, timestamps, and toggle switches, with a context menu open showing options for "Open" and "History." History with a red arrow beside.
Document History menu icon

Quick check (before you submit)

Before you select Submit, confirm:

  • Required fields are complete.
  • Your corrections match the fax.
  • You selected the correct provider or hub (if applicable).

Glossary

Use these terms consistently when you work in the Central Intake Hub.

  • Batch Review – Step where you verify the splitting of multi-referral faxes
  • Barcode – Unique identifier that links inbound and outbound fax threads for a referral
  • Diagnostic Imaging (DI) – MRI and CT services in Stage 1
  • Duplicate – Referral that matches an existing referral for the same patient, same service, and within the defined time window
  • Service Directory – Provider capability data, including MRI/CT sites, modalities, and specialized exams
  • Standardized Referral Form (SRF) – Approved referral form template used for DI referrals
  • Central Intake Hub – Browser-based Ricoh platform used to intake, validate, route, and communicate MRI and CT referrals in Stage 1

Did this answer your question?