{"id":1473,"date":"2026-03-31T09:12:51","date_gmt":"2026-03-31T13:12:51","guid":{"rendered":"https:\/\/help.accessonehealth.ca\/?p=1473"},"modified":"2026-03-31T15:07:04","modified_gmt":"2026-03-31T19:07:04","slug":"depannage-des-problemes-de-numerisation","status":"publish","type":"post","link":"https:\/\/help.accessonehealth.ca\/fr-ca\/depannage-des-problemes-de-numerisation\/","title":{"rendered":"D\u00e9pannage des probl\u00e8mes de num\u00e9risation"},"content":{"rendered":"\n<p>Si la num\u00e9risation n&rsquo;est pas disponible ou ne fonctionne pas comme pr\u00e9vu, essayez les v\u00e9rifications suivantes avant de faire remonter le probl\u00e8me.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00e9rifiez que le num\u00e9riseur est connect\u00e9 et sous tension.<\/li>\n\n\n\n<li>V\u00e9rifiez qu&rsquo;il appara\u00eet dans la liste des appareils de votre syst\u00e8me d&rsquo;exploitation.<\/li>\n\n\n\n<li>Testez la num\u00e9risation en dehors de Novari \u00e0 l&rsquo;aide de votre application habituelle.<\/li>\n\n\n\n<li>Si la num\u00e9risation directe dans Novari n&rsquo;est pas disponible, num\u00e9risez le document autrement et t\u00e9l\u00e9versez le fichier.<\/li>\n\n\n\n<li>Si le probl\u00e8me persiste, suivez votre processus local de soutien ou d&rsquo;escalade.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si la num\u00e9risation n&rsquo;est pas disponible ou ne fonctionne pas comme pr\u00e9vu, essayez les v\u00e9rifications suivantes avant de faire remonter le probl\u00e8me.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[],"class_list":["post-1473","post","type-post","status-publish","format-standard","hentry","category-central-intake-novari-fr-ca"],"_links":{"self":[{"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/comments?post=1473"}],"version-history":[{"count":2,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1473\/revisions"}],"predecessor-version":[{"id":1475,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1473\/revisions\/1475"}],"wp:attachment":[{"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/media?parent=1473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/categories?post=1473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/tags?post=1473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}