{"id":1476,"date":"2026-03-31T09:13:12","date_gmt":"2026-03-31T13:13:12","guid":{"rendered":"https:\/\/help.accessonehealth.ca\/?p=1476"},"modified":"2026-03-31T15:07:24","modified_gmt":"2026-03-31T19:07:24","slug":"foire-aux-questions-faq","status":"publish","type":"post","link":"https:\/\/help.accessonehealth.ca\/fr-ca\/foire-aux-questions-faq\/","title":{"rendered":"Foire aux questions (FAQ)"},"content":{"rendered":"\n<p><strong>Une r\u00e9f\u00e9rence peut-elle \u00eatre renvoy\u00e9e \u00e0 une \u00e9tape pr\u00e9c\u00e9dente du flux de travail?<\/strong><\/p>\n\n\n\n<p>Non. Une fois certaines actions cl\u00e9s compl\u00e9t\u00e9es, les r\u00e9f\u00e9rences ne peuvent pas \u00eatre ramen\u00e9es en arri\u00e8re dans le flux de travail. Si un travail suppl\u00e9mentaire est requis, suivez votre processus local. Cela peut inclure la cr\u00e9ation d&rsquo;une nouvelle r\u00e9f\u00e9rence. <\/p>\n\n\n\n<p><strong>Les r\u00e9f\u00e9rences ferm\u00e9es peuvent-elles \u00eatre rouvertes?<\/strong><\/p>\n\n\n\n<p>Non. Les r\u00e9f\u00e9rences ferm\u00e9es ne peuvent pas \u00eatre rouvertes. Si un travail suppl\u00e9mentaire est requis, vous devez cr\u00e9er une nouvelle r\u00e9f\u00e9rence.<\/p>\n\n\n\n<p><strong>Combien de temps les demandes rejet\u00e9es ou ignor\u00e9es demeurent-elles disponibles?<\/strong><\/p>\n\n\n\n<p>Les demandes rejet\u00e9es, ignor\u00e9es ou supprim\u00e9es demeurent accessibles pendant une p\u00e9riode d\u00e9finie avant d&rsquo;\u00eatre retir\u00e9es des vues filtr\u00e9es, selon la configuration.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Une r\u00e9f\u00e9rence peut-elle \u00eatre renvoy\u00e9e \u00e0 une \u00e9tape pr\u00e9c\u00e9dente du flux de travail? Non. Une fois certaines actions cl\u00e9s compl\u00e9t\u00e9es, les r\u00e9f\u00e9rences ne peuvent pas \u00eatre ramen\u00e9es en arri\u00e8re dans le flux de travail. Si un travail suppl\u00e9mentaire est requis, suivez votre processus local. Cela peut inclure la cr\u00e9ation d&rsquo;une nouvelle r\u00e9f\u00e9rence. Les r\u00e9f\u00e9rences ferm\u00e9es [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[],"class_list":["post-1476","post","type-post","status-publish","format-standard","hentry","category-central-intake-novari-fr-ca"],"_links":{"self":[{"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/comments?post=1476"}],"version-history":[{"count":2,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1476\/revisions"}],"predecessor-version":[{"id":1478,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/posts\/1476\/revisions\/1478"}],"wp:attachment":[{"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/media?parent=1476"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/categories?post=1476"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.accessonehealth.ca\/fr-ca\/wp-json\/wp\/v2\/tags?post=1476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}