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ONE Help Centre

How to Use ONE Labs

Search and view a patient’s lab test requests, results, and reports from the Ontario laboratories information system (OLIS). To use the application, you must first search for a patient.

When you first open ONE Labs, your patient’s details will be displayed below the page header. The Orders tab will display by default, showing any patient records for the last three months.

The Orders View shows a summary of data at the test order level.

From the Orders View you can:

  • Search by date range based on the report’s Last Updated Date
  • Filter by category, such as Blood Bank, Chemistry, etc. 
  • Select different column headings to sort the records into ascending/descending order
  • Apply other filters such as Collection date/time, Order ID, Status, etc.
  • Select the number of records to display per page (1-100) and the page number. Records display defaults to 25 records per page
Orders View
Orders View

Results View

The Results View shows the details of each test result within an order. From the Results View you can:

  • Search by date range based on the report’s Last Updated Date
  • Filter by category, such as Blood Bank, Chemistry, etc. 
  • Select different column headings to sort the records into ascending/descending order
  • Apply other filters such as Collection date/time, Test request name, Flag, etc.
  • Select the number of records to display per page (1-100) and the page number. Records display defaults to 25 records per page
Results View
Results View

Consent Directives

A consent directive gives patients the option of restricting access to the personal health information in their electronic health record. This means that when a clinician tries to access the record, a warning banner is displayed, indicating that some or all of the record is blocked. Consent directives are placed and removed through Service Ontario. If you have express consent from the patient or their substitute decision maker, you can temporarily override consent. Please note that when you do so, anyone under the same authority will be able to view that patient’s data for four hours.

Consent block
Consent block
Test-level block (unblocked or named HIC)
Test-level block (unblocked or named HIC)

Encapsulated Documents

Some lab result reports may contain further information by way of an attachment to the report. These attachments are displayed as encapsulated documents and are identified within the document icon with a plus symbol. To view the attachment, you must first download the report, save to your computer and then open with a PDF reader (i.e.: Adobe Acrobat).

  • Select the report containing the attachment
  • Download the report
  • Save the PDF to your computer and open using a PDF reader (i.e.: Adobe Acrobat)
  • Attachments can only be displayed using a PDF reader. 
Encapsulated document view
Encapsulated document view
Encapsulated document
Encapsulated document

ONE Labs on iOS

iOS users must use Chrome to view ONE Labs. Safari is not supported at this time.