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ONE Help Centre

Sending Outbound Faxes

Central Intake - Novari

If faxing is enabled in your configuration, you can send a fax from a referral.

Screenshot of a fax sending form designed for entering fax number, sender, recipient, subject, template selection, comments, and attachment options. Form includes radio buttons for fax number selection and printable form inclusion, a dropdown for template choice, text fields for input, and buttons for canceling or sending fax.
Send Fax window

Send a fax

  1. Open the referral.
  2. Select the option to send a fax.
  3. Review or enter the fax number or numbers.
  4. Complete any required fields.
  5. Select a fax template, if needed.
  6. Choose the attachments to include.
  7. Send the fax.
  8. Sent faxes appear in the referral’s communication or history area, depending on configuration.

FAX templates

Fax templates let you reuse standard wording when you send faxes from referrals. Templates are usually specific to each user.

Depending on your role and configuration, you may be able to:

  • Upload templates (for example, Word documents).
  • Rename templates.
  • Edit templates.
  • Delete templates.

Templates can include autofill keys that insert referral and patient information in the fax, based on the data in the referral.

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